Legal
Privacy Policy
Last updated: April 2025
1. Introduction
WINK WALLET ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name and email address provided during account creation
- Identity verification data as required by applicable regulations (KYC)
- Device information (device type, operating system, unique device identifiers)
- IP address and approximate geolocation
2.2 Wallet and Transaction Data
- Public wallet addresses associated with your account
- Transaction history and activity within the application
- Asset balances and portfolio information displayed in the app
2.3 Usage Data
- App usage patterns and feature interaction data
- Crash reports and performance diagnostics
- Referral and promotional activity
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain the Service
- To verify your identity and comply with legal obligations
- To process transactions and manage your wallet
- To personalize your experience and provide tailored content
- To communicate with you about updates, security alerts, and support
- To detect, prevent, and address fraud or unauthorized activity
- To improve the Service through analytics and performance monitoring
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party companies that assist us in operating the Service (e.g., cloud hosting, analytics, identity verification)
- Legal Authorities: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Blockchain Networks: Transactions on public blockchains are inherently public and visible to anyone
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption at rest and in transit, multi-factor authentication, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you the Service. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at the address provided below.
8. Cookies and Tracking
Our Service may use cookies and similar tracking technologies to improve your experience and gather usage data. You can control cookie preferences through your browser or device settings. Please refer to our Cookie Policy for more details.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy within the app and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
WINK WALLET
Email: privacy@winkwallet.app